Terms of sale

Terms of Sale

1. General Information

These Terms of Sale govern the purchase of products through the BipTrend online store.

By placing an order on our website, you acknowledge that you have read and accepted these Terms of Sale.

2. Products

We make every reasonable effort to ensure that product descriptions, images, specifications, and prices are accurate.

Product availability is subject to change without notice.

We reserve the right to correct any errors in product descriptions, pricing, or availability when necessary.

3. Prices

All prices displayed on our website are shown in the currency applicable to your market and include applicable taxes where required by law.

Shipping costs, if applicable, are displayed separately at checkout before you complete your purchase.

We reserve the right to change our prices at any time. Any price change will not affect orders that have already been confirmed.

4. Orders

When you place an order, you are making an offer to purchase the selected products.

After completing your order, you will receive an order confirmation by email.

An order is considered accepted once we have confirmed the order and received payment.

We reserve the right to refuse or cancel an order in cases including, but not limited to, suspected fraud, pricing errors, product availability issues, or other legitimate reasons.

If we cancel an order after payment has been received, you will receive a full refund.

5. Payment

Payment must be completed at the time the order is placed.

We accept the payment methods displayed at checkout.

All payment transactions are processed securely through our payment providers.

6. Shipping

Orders are generally processed within 1 business day, 7 days a week, including weekends and public holidays.

Estimated delivery times vary depending on the destination and are provided in our Shipping Policy.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

For more information, please refer to our Shipping Policy.

7. Delivery

Delivery times are estimates and are not guaranteed.

Delays may occur due to customs clearance, carrier delays, weather conditions, public holidays, or other circumstances beyond our control.

Customers are responsible for providing accurate and complete delivery information.

We are not responsible for delivery problems resulting from incorrect or incomplete addresses provided by the customer.

8. Returns and Refunds

Returns and refunds are subject to our Refund and Return Policy.

If you are eligible for a return or refund, please follow the instructions provided in our Refund and Return Policy or contact our customer service team.

Nothing in these Terms of Sale limits any mandatory consumer rights provided by applicable law.

9. Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible with your order number and, where appropriate, photographs of the product and packaging.

We will review your request and provide an appropriate solution in accordance with applicable consumer protection laws.

10. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for indirect or unforeseeable losses resulting from the use of our website or products.

Nothing in these Terms of Sale excludes or limits liability that cannot legally be excluded or limited under applicable law.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Sale from time to time.

The version published on our website at the time of your purchase will apply to your order.

12. Governing Law

These Terms of Sale are governed by the laws applicable to the seller and the customer's place of residence, subject to any mandatory consumer protection rights applicable to the customer.